What if… You would only find out where you are going on holiday when you’re at the airport or get into the car? Fun? Exciting? This is the starting point of srprs.me, an online travel agency that send people on a trip to an unknown destination. This surprise effect changes the way you travel – you are more open-minded, unbiased and create more amazing moments that become cherished memories. In the past 3 years, 60,000 people from the Netherlands, Belgium and the United Kingdom went on a trip, with an average NPS score of 60. And the company has wild plans – with an almost obsessive focus on service and customer satisfaction, it wants to become the global market leader for surprise trips.
Co-founder and CEO Raymond Klompsma takes you along on this journey of growth, but also shares his doubts about perhaps the best travel scale-up of today.
Speaker: Raymond Klompsma -Co-founder & CEO van srprs.me
Entrance: Free entrance
Bringing spontaneity back into travel; that is the mission of Raymond Klompsma. This was the basis on which he founded srprs.me in 2014, an online travel agency that sends people on a city trip to an surprise destination. You only find out where you are going when you’re at the airport or get into the car.
With srprs.me, Raymond has built a business where he would also like to work – a company with a strong culture and an almost obsessive focus on service and customer satisfaction.
And travellers seem to live it. Srprs.me is now active in the Netherlands, Belgium and the United Kingdom, and more than 60,000 people have already been surprised, with an average NPS of 60.