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Blockchain in practice at TUI

TUI goes big on Blockchain! The Blockchain technology is very promising and everyone is talking about it. But what is it exactly?

Filip Michiels, CIO TUI Western Region & Suzanne Goossen, Manager Business Development & Innovation, take you on a journey through the world of and behind blockchain and explain how this technology can impact the travel sector. They also give a concrete example of how TUI profits from this new, innovative technology.

Speaker:  Suzanne Goosen – Manager Business Development &  Filip Michiels Innovation at TUI & Chief Information Officer TUI Western Region
Language: Dutch
Entrance: free entrance after registration at Vakantiebeurs Trade Days

Suzanne Goosen

Manager Business Development & Innovation at TUI

Suzanne has been working for TUI for 5 years, and in her role is responsible for the identification of development opportunities at strategic level, the innovation of existing products and services, and the follow-up of trends and developments inside and outside the market. She is the link between the (latent) needs of the market and the creative potential within the organisation.

“TUI is a learning organisation, and that is why we at TUI look toward the future and are constantly looking for new methods and means to become more efficient internally, better represent the wishes and requirements of customers and increase our business. We recognise the importance of digitisation and the contribution this requires from the organisation to guarantee a unique and differentiated customer experience.”

Filip Michiels

Chief Information Officer TUI Western Region

Filip Michiels started his career at cosmetics multinational The Estée Lauder Companies, where he managed an international software development division, before moving on to consecutively managing IT for several Belgian based national and multinational B2B and B2C companies as a CIO. Filip joined TUI in the beginning of 2014. As head of the IT departments for Belgium, Netherlands and France, his ambition is not only to cover smoothless operation of the existing IT environment, but also to ensure TUI is staying more than relevant as a travel player delighting its customers through excellent digital innovations.